Additional experiences for employees
About
Additional experiences I designed to support employees at Wells Fargo.
Strategy
Launched tools and resources for employees during the pandemic and a toolkit for corporate communicators.
Services
Concept, presentation, information architecture, content design, copywriting, feature development
COVID-19 Resource Center
Designed experience and influenced need to get this up quickly in early days of pandemic
Collaborated with groups across company to define what needed to and could be shared with employees
Ran quick, ad hoc research sessions with employees across company. Solicited feedback to understand their needs and concerns
Iterated as situation rapidly changed and user needs evolved
Tools for communications employees
Developed a self-service experience to support communications employees and improve their efficiency and effectiveness